Privacy Policy

1. Controller

The data controller is BETAWORK s.r.o., operating Black Panther Lounge, Žitná 564/14, 120 00 Praha 2, Czech Republic. Email: [email protected]

2. Data We Collect

We may collect the following personal data when you interact with our website or make a reservation:

• Name and contact details (phone, email) provided voluntarily via Telegram bot or phone
• Reservation details (date, time, number of guests)
• Technical data: IP address, browser type, pages visited (via Google Analytics / Google Tag Manager)
• Cookies set by Google services (Analytics, Ads)

3. Purpose & Legal Basis

• Reservation processing — performance of a contract (Art. 6(1)(b) GDPR)
• Analytics & advertising improvement — legitimate interest / consent (Art. 6(1)(a)(f) GDPR)
• Legal obligations — compliance with Czech law (Art. 6(1)(c) GDPR)

4. Cookies & Google Services

Our website uses Google Tag Manager, Google Analytics 4, and Google Ads conversion tracking. These services may set cookies on your device to measure website performance and ad effectiveness. You can manage cookie preferences in your browser settings.

For more information, see Google's Privacy Policy.

5. Third-Party Services

Reservations are processed via Telegram (Telegram Messenger Inc.). When you use our Telegram bot, Telegram's own privacy policy applies. We do not store your Telegram messages on our servers beyond what is necessary to process your reservation.

6. Data Retention

Reservation data is kept for up to 3 years for accounting and legal purposes. Analytics data is retained as per Google's standard retention settings (up to 14 months).

7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Rectification or erasure ("right to be forgotten")
• Restriction of processing
• Data portability
• Object to processing
• Lodge a complaint with the Czech Data Protection Authority (ÚOOÚ): www.uoou.cz

8. Age Restriction

Black Panther Lounge serves alcoholic beverages and hookah. Our services are intended for persons aged 18 years and over. We do not knowingly collect data from minors.

9. Contact Us